Frequently Asked Questions

Where do I buy a ticket?

Please click here for full details:

Buy tickets
Do I have to name my tickets?

No –  We have removed this to make it easier

I can’t Login?

To make life easier we have removed the need to log in to your account. Simply enter the email you used to purchase your tickets.

What time do gates open?

We start Scanning at 9am, where you can enjoy our Food Market. Express pass gain entry to the event at 9:30 with General Admission gaining access at 10:00

Transport and parking


E: [email protected]

Flick us an email, we endeavour to answer all enquiries within 24 hours on business days.

If you are trying to recover your ticket to download please click here:
Please note, to make the process easier we have removed the need to enter a password to access your tickets and removed the need to name your tickets. 
If you are having issues with this process or anything to do with ticketing, please email [email protected]
If your email is in regards to transport/parking, please click here
For information on what you can and can’t bring into the venue, please click here